F.A.Q.
Where is the Queen of Zanzibar located?
The yacht is docked at the Stone Town marina, directly behind the Verde Hotel. It’s about a 15–20 minute drive from the Old Town. We recommend allowing up to 30 minutes to account for traffic.
The exact Google Maps location is here: https://maps.app.goo.gl/LCXLZsoELZPhPgZF8
How do I get to the marina?
Drive or get a taxi to the Verde Hotel, just north of Stone Town. Do not go into the hotel's entrance; take the road immediately to the right of the main entrance.
Drive past the waterpark on your left, and inform security that you’re boarding the Queen of Zanzibar yacht. Continue around the water park (which is on your left) to the marina and park near the ramp to the yachts. The Google Maps link above is the exact location.
Is transportation from my hotel included?
Transportation is not included by default, but we can suggest taxi numbers and give you a typical range of prices.
What’s the difference between a shared and a private cruise?
Shared cruises operate on a fixed schedule and are open to the public (up to 40 guests). Private charters give you exclusive use of the yacht (up to 30 guests) with a flexible itinerary and custom service.
How many people can the catamaran accommodate?
Up to 40 guests for shared cruises, and up to 30 for private charters.
Can we swim during the cruise?
For the shared Island Explore Scenic Cruise, there is no swimming, as it is a non-stop but leisurely cruise around the islands. For private charters, swimming and snorkeling are available, and we provide all necessary equipment.
What’s included in the price of the cruise?
All cruises include complimentary soft drinks, water, and fresh fruit. Private charters also include a tapas-style meal and unlimited alcoholic beverages, including beer and wine (subject to guests drinking responsibly and safely).
Shared charters include a limited amount of complimentary beer and wine per guest.
Do you provide food and drinks onboard?
Yes. Shared cruises include soft drinks, water, and limited alcoholic beverages and a selection of fruits. Private charters include a customized tapas-style menu and a selection of alcoholic and non-alcoholic beverages.
Can we buy food and drink on board?
Yes, you may bring your own drinks or food. However, for private charters, we aim to provide a delicious selection of food and beverages tailored to your preferences. If you have special dietary requirements, please let us know in advance.
Can we bring our own drinks or food?
Yes you may. However for private charters we aim to provide you a delicious selection of food and drinks to suit your requirements. On private charters if you you have speciial diatary requirements please let us know.
Can you accommodate dietary restrictions or allergies?
Absolutely. Please let us know your dietary requirements at least 48 hours in advance, and we’ll tailor the menu accordingly.
What should I bring with me on the cruise?
We recommend bringing sunscreen, a hat, sunglasses, swimwear (for private charters), a towel, and your camera. Shoes will be removed when on board.
Do I need to know how to swim to join the cruise?
No. Our shared cruises are non-stop scenic journeys with no water entry. For private charters, swimming and snorkeling are optional and guided.
Are children allowed on board?
Yes, children are welcome on all cruises but parents will be responsible for supervising them. We recommend private charters for families seeking a tailored experience.
Is the boat wheelchair accessible or mobility-friendly?
While the yacht is spacious and stable, there are some steps and tight passages. Please contact us in advance to discuss specific accessibility needs. There is no ramp for a wheelchair, but we will try to assist where possible. Please advise us in advance of any accessibility needs.
What is your cancellation and refund policy?
Cancellations made at least 48 hours in advance are eligible for a full refund. Late cancellations may incur a fee. Cancellations made by the crew due to weather are fully refundable or can be rescheduled. Cancellations by guests due to rain where the crew deems it safe do not qualify for a refund.
What happens if the weather is bad on the day of my cruise?
If conditions are unsafe, we’ll offer a full refund or reschedule your cruise. Rain or overcast skies do not affect operations and in Zanzibar rain does not normally persist for extended periods.
Can I book a private charter for a special occasion?
Yes! We regularly host birthdays, anniversaries, proposals, and corporate events. Let us know your vision, and we’ll help bring it to life.
Do you have life jackets?
Yes! We have all the standard safety equipment required, including life jackets for adults and a limited number for children and toddlers.
What type of music or entertainment is available onboard?
We provide a curated music playlist via our onboard Bluetooth sound system. On private charters, you're welcome to bring your own playlist or request a specific style or mood
Is there snorkeling gear provided?
Yes, snorkeling gear is included with all private charters. If possible, let us know your sizes or preferences ahead of time.
Do you offer photography or drone services during the cruise?
Not by default, but professional photography or drone coverage can be arranged upon request for an additional fee.
How far in advance should I book?
Private charters generally must be booked at least 3 days in advance, especially during peak seasons. For private events, book as early as possible to ensure availability. Shared charters can only be booked up to 3 days in advance.